Hello Elinor and thank you for your question.
No it’s not true that the PDF version of a 1099 is not acceptable for filing 1099’s.
The IRS accepts electronic versions of 1099 forms sent to recipients as long as:
1. The recipient consents (agrees) to receive the form in electronic version.
2. The PDF 1099 or electronic form contains all required information and complies with applicable revenue procedures relating to substitute statements to recipients. Our W2 Mate software fully complies with this requirement.
Real Business Solutions Support Team, Makers of W2 Mate and Payroll Mate
708-479-8731